Innovation through design thinking

The speech was about "Design Thinking" and how it goes hand and hand with innovation. Design thinking is coming up with new strategies that set your company or organization apart from the rest of your competitors. It is connecting your design or innovation to your customers demands. Design thinking can be partnerships with other networks to help in the innovation process. Design thinking can be the stories that customers or society have about anything that could inspire the idea process. It's about knowing your role you play in the innovation process, and being inspired about getting your ideas or stories converted into real innovation projects. Knowledge management supports in this area by giving design thinkers access to easily express their idea's freely. This can be through collaboration, social networks, organizational social networks, as well as consumer feedback blogs. Knowledge management can be used in such a way to where it helps facilitate innovation from the design stage, through implementation.

Democratizing innovation

The speech "Democratizing Innovation" is about how innovation is predominately developed by users. The speaker said user communities are the source of innovation, because users know what they want when it comes to their services and products. Knowledge management can support innovation by offering more tools like collaboration forums, social networks, and the world wide web for users to express what they want. This in return is helping organizations create viable products and services that carter to their users needs. The speaker acknowledges that the cost of computing is decreasing which is allowing users to freely revile what he or she wants from innovation, making it easier for marketing, R&D, and most of all designers.