Democratizing innovation

The speech "Democratizing Innovation" is about how innovation is predominately developed by users. The speaker said user communities are the source of innovation, because users know what they want when it comes to their services and products. Knowledge management can support innovation by offering more tools like collaboration forums, social networks, and the world wide web for users to express what they want. This in return is helping organizations create viable products and services that carter to their users needs. The speaker acknowledges that the cost of computing is decreasing which is allowing users to freely revile what he or she wants from innovation, making it easier for marketing, R&D, and most of all designers.